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Customer Satisfaction Survey

2017 Satisfaction Survey

Thank you to everyone who filled in and returned one of our Annual Customer Satisfaction Surveys for 2017.

We value your feedback on the services we provide - it helps us to know what we are doing well and what needs to be changed or improved in future.

The Annual Customer Satisfaction Survey was sent out in the Summer.   

Everyone who returned their survey was entered into a prize draw with the winner having the choice between £200 in shopping vouchers or £200 towards their rent! The lucky winner was Ms Parkin from Holmewood.

We are currently analysing your feedback to see where improvements and changes can be made.

Results

  1. Overall satisfaction with services

94%

2. Gas and Solid Fuel Servicing
99%

3. Contact Centre
97%

4. Value for Money
94%

5. Neighbourhood as a place to live
92%

6. Quality of homes
88%

7. Listen to your views
85%


  

Get in touch

Complete our online form

01246 217670

contactus@
rykneldhomes.org.uk

Pop into your local Area Office or One Stop Shop

Rykneld Homes Ltd, Pioneer House, Mill Lane, Wingerworth, Chesterfield S42 6NG

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