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Tenant Scrutiny Panel

Tenant Scrutiny Panel

The Tenant Scrutiny Panel monitors our performance and has a work plan agreed by Board on the areas of the organisation they will scrutinise. 

The results of the scrutiny carried out by the Panel are formally reported to the Board of Directors and recommendations used to improve services for the forthcoming year.


 

Tenants Need You!

  • Would you like to join an award-winning team that puts you first?
  • Would you like the chance to make your voice heard?
  • Would you like to make a positive difference for tenants?

 

We are looking to recruit new members to the Tenant Scrutiny Panel and would like to hear from anyone interested in joining.

We provide full training - all you need to bring along is enthusiasm and a commitment to help us improve our services for tenants.

If you would like to find out more, please get in touch with our Community Involvement Team on 01246 217670 or email get.involved@rykneldhomes.org.uk.


 

In the past year, the Tenant Scrutiny Panel delivered three reports to the Board, all of which have produced recommendations that have improved our services:

  • Scrutiny of the Neighbourhood Improvement Budget has resulted in a more simple and user-friendly application process being introduced
  • Work on the Lettable Standard has led to the introduction of better information for tenants moving into a property, improved cleaning of empty properties and the standard replacement of more fittings
  • Scrutiny of the repairs reporting process has led to better collection of tenant contact details and improved communications regarding repairs programmes such as the Batched Repairs Programme.

 

The work planned for the Panel to look at in the coming year is:

  • Annual Report
  • Tenant experience of receiving a repair
  • Complaints process/Decent Homes Programme
  • Neighbourhood Improvement Budget
  • Estate Walkabouts

 

If you want to find out more about the work done by the Tenant Scrutiny Panel and how you could join, please contact the Community Involvement Team on 01246 217670 or email get.involved@rykneldhomes.org.uk.

 

Get in touch

Complete our online form

Call us: 01246 217670
Monday to Friday 8am - 5pm

Email us: contactus@
rykneldhomes.org.uk

Pop into your local Area Office

Write to us: Rykneld Homes Ltd, Pioneer House, Mill Lane, Wingerworth,
Chesterfield S42 6NG

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