A

Annual Report 2010/11 - Allocations Policy Choice Based Lettings - Annual Report 2009/10 - Audit Commission Inspection Report 2010 - Anti Social Behaviour Strategy - Anti Social Behaviour Equality Impact Assessment (EIA) - Asbestos in your Home Leaflet - Asset Management Strategy EIA - Adaptations Strategy EIA - Aids and Adaptations Policy 2009-12 - Anti Fraud and Corruption Policy - Anti Social Behaviour Statement of Policies 2009 - Asset Management Strategy 2011-15

B

Business Plan 2011-14 Mid Year Review - Business Development Strategy v9 July10

C

Community Investment Plan - Charnwood Boiler Parts - Community Involvement Strategy - Community Cohesion Strategy 2009-12 - Community Involvement Strategy Equality Impact Assessment (EIA) - Complaints Policy (Putting Things Right) EIA - Choice Move EIA - Corporate Debt Recovery Strategy EIA - Communications EIA - Customer Services EIA - Communications Strategy - Complaints Policy 2011 - Corporate Debt Recovery Strategy - Customer Service and Access Strategy - Confidential Report Policy and Guidance (Whistleblowing) - Choice Based Lettings Information Guide

D

Direct Debit Form - Decent Homes Equality Impact Assessment

E

Equality and Diversity Policy - Estate Management Equality Impact Assessment - Equality and Diversity Human Resources Analysis

F

Financial Inclusion Strategy - Financial Regulations and Contract Procedure Rules

G

Get Involved! Leaflet - Gas Servicing and Safety - Garage Strategy - Gas Safety Policy and Procedures

H

Housing Application Form - Housing Repairs Equality Impact Assessment (EIA) - Human Resources EIA - Health and Safety Policy - Health and Safety Policy Statement - Human Resources Strategy 2009-12

I

Involvement Impact Assessment 2010-11 - Independent Living Service Equality Impact Assessment (EIA) - Income Collection EIA - Impact Assessment Report 2009/10 - Income Collection and Recovery Policy 2009 - IT Strategy

J

K

L

Leasehold Management and Right to Buy Equality Impact Assessment (EIA) - Leasehold Management Strategy - Lettable Standard EIA

M

N

O

Older Persons Equality Impact Assessment

P

Procurement Strategy Equality Impact Assessment - Procurement Strategy 2008-11 - Publication Scheme (Freedom of Information)

Q

R

Rural Housing policy on Rural Lettings - Repairs and Maintenance Booklet - Rykneld Homes' Approach to Partnerships and Partnership Working - Risk Management Strategy 2009 - Rechargeable Repairs Policy - Responsive Repairs Policy

S

Silent Killer Leaflet - Solid Fuel Leaflet - Single Equality Scheme 2009-12

T

Translations - Tenant Involvement Agreement Equality Impact Assessment - Termination Standard - Tenant Satisfaction Policy

U

V

Value for Money Strategy Equality Impact Assessment (EIA) - Vulnerable People Policy 2009/12 - Vulnerable People EIA - Value for Money Strategy 2009-12

W

X

Y

Your Right to Review

Z

Rent a home
Customer involvement
Decent Homes
Anti-social behaviour
Complaints and compliments
Tenant’s Handbook
Translations
Programmed Works
Current Vacancies