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Financial Support

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In this section you can access a range of information about your rent and the work we are doing to help tenants make the most of their money.

Financial Inclusion

Financial Inclusion is a key priority for us.  This is more important than ever with the introduction of benefit changes and Universal Credit.  We can offer support to help you to access financial services and ensure you are claiming your full benefit entitlement.

We also offer a range of financial support including:

  • Signposting to other agencies who can offer specialist support
  • Important information about your water charges
  • Offer support and practical help to prepare you for and support you through the government's welfare benefit changes
  • Money Saving Tips
  • Specific support for older tenants to help them make the most of their money.


Water Charge Arrears

If you have water charge arrears - do not ignore them!  It is important you try to resolve the problem.  We will do everything we can to help you.  Our Financial Inclusion Team can offer information and advice about your finances and budgeting.

The Money Advice Service

The Money Advice Service is a free and independent service providing debt advice, money saving tips and budgeting advice.  They also offer a free financial health check to give you a clear picture of your finances and an action plan to help you plan the next steps in improving your finances.

Government Payment Changes

There are important changes happening regarding Housing Benefit changes and Welfare Reform.  We want you to be aware of these changes and how they may affect you.  If you have any concerns, get in touch with us and we will be pleased to help.