Universal Credit Scam
Rykneld Homes is aware that some of our customers have been victims of a scam involving Universal Credit.
Fraudsters, sometimes pretending to be government officials offering a government grant, use their victim's identity to make a bogus claim for Universal Credit and an online request for an advance payment. The fraudsters then keep or demand a substantial amount of the advance for themselves.
The victim often only becomes aware of what has really happened when their benefits stop, and they find they are now a Universal Credit claimant with a large advance to repay which they did not receive.
To find out more about the scam visit the government's Money Advice Service website https://www.moneyadviceservice.org.uk/blog/scam-alert-watch-out-for-universal-credit-scammers
If you are a victim of such a fraud:
- Contact your Rent Collection Officer at Rykneld Homes as a matter of urgency on 01246 217670
- Report the incident to the police through the Action Fraud number 0300 123 2040
- Contact the Department for Work and Pensions and explain what has happened.
Direct Debits
Rykneld Homes offers customers the convenience of setting up a paperless Direct Debit. All you need to do is give us a call and we can set one up over the telephone.
Please be aware, Rykneld Homes will NEVER:
- Cold Call you and ask for your bank details over the phone to set up a Direct Debit.
A Direct Debit can only be set up over the phone if you call us on our main number 01246 217670. There are other ways to set up a Direct Debit:
