Digital Involvement Group - You Said, We Did

We recently invited customers and members of our new Digital Improvement Group to let us know what they liked about the website, what they wanted us to do more of, what they didn’t like and how we could improve your visit.

Here are the main findings of the survey and where we have made changes in response to your comments. 

We are constantly looking for ways to serve you better and this survey has been useful in helping us to identify where improvements need to be made. Our Communications Team has already responded to your comments by looking at our promotion of My Account and the activities of partner organisations.

Please look out for future surveys we will be carrying out about the services we provide – your feedback is very important to us.

If you are interested in joining our Digital Improvement Group please contact our Community Involvement Team by completing our online form, calling us on 01246 217670 or emailing us at contactus@rykneldhomes.org.uk.