We have produced a 'Keep Warm, Keep Well this Winter' leaflet to provide advice and information relating to your home and personal well-being during the cold winter months.
The leaflet covers the following topics:
- Emergency repairs
- Cold weather advice
- Stay warm, stay well
- Keeping your home warm
- Useful contacts and advice lines
In the event of adverse weather, we will post messages on the homepage of this website to advise of any disruption in services and to provide any safety advice.
If you need to report an emergency repair in adverse weather, please use our emergency repairs line:
08000 121 621
Frozen and burst pipes can be a big problem during severe winter weather. Many bursts could be avoided by tenants taking a few simple precautions such as lagging any pipework in cold areas like outside taps. In extreme weather, pipework under kitchen sinks may need lagging.