At Rykneld Homes we operate an annual programme for Gas Servicing. It is important you allow us access to your home to maintain and service your heating appliances so that they are safe and working efficiently.
We want our customers and their families to live in a safe environment and by allowing us into your home to service your appliances you help to ensure the safety of you and your family. Read about the dangers of not having your appliances serviced in our 'Silent Killer' leaflet.
The annual service is also a legal requirement and failure to allow us access to your home to carry out the service is a breach of your Tenancy Agreement.
We will inform you of when we intend to visit your home by letter. If the appointment is not convenient to you, please let us know as soon as possible by contacting us on 01246 217670 or completing our online form.
If you smell gas:
Turn off the gas supply at the meter
Open doors and windows
Call the National Grid’s Emergency Service on 0800 111 999
Use naked flames
Turn electric switches on or off