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What you said about us

Thanks to everyone who has taken the time to give us feedback on the services we provide.  Your comments help shape our future service delivery.  Here are some of your comments from the past few months:

 

Turning Detective

We received a very big thank you from a resident after her bank book was lost in Killamarsh. One of our customers found the book in the street and handed it in to our Killamarsh Area Housing Office. We were able to trace the owner from the name in the book and she was very relieved. "I cannot thank you enough."

Quick Response

A customer was pleased with the quick response when she rang to say her fence had come down in the wind and she was worried about it. After the repair she phoned to say thank you to the operatives who were very polite and helpful. She said she had been very impressed with the service.

Lovely to look at

A customer in Grassmoor rang to praise our regeneration and external wall insulation work. "I want to thank everyone at Rykneld Homes and SBS Contractors for giving us comfortable, efficient homes which are lovely to look at."

Reassuring

Our staff received praise from a customer after an adaptation had been fitted. "I cannot compliment them enough. They made sure everything was tidy afterwards. The gentleman was always willing to give reassurance and advice when I needed it."

Excellent Workmanship

The daughter of a customer emailed to praise the work of one of our plumbers. "I want to express my thanks for the excellent workmanship and customer service given by the plumber."

Great Service

The work of Rykneld Homes and one of our plumbers was praised by a customer in Killamarsh. "He sorted the repair out without a problem. I also want to pass on my regards to the entirety of Rykneld Homes for the services they provide."

Truly Impressed

The daughter of a customer in Renishaw rang to praise the work of an operative. "I am truly impressed with the service received and very grateful for what has been done for my mother."

High Standard

A customer in Clay Cross rang to praise the work of one of our electricians. "He was very pleasant and cleared away any mess left behind, and the job was completed to a very high standard."

Brilliant Service

A customer in Holymoorside phoned to praise the quick response to a repair. "I did not even know the workman was doing it until he knocked to say it was completed. I am impressed with your timing and brilliant service."

Get in touch

Complete our online form

Call:  01246 217670

Email: contactus@

rykneldhomes.org.uk

Pop into your local Area Office

Write to: Rykneld Homes Ltd, Pioneer House, Mill Lane, Wingerworth, Chesterfield S42 6NG

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