We are focused on improving the services we offer.
We monitor our performance throughout the year against a set of key performance indicators and Service Standards.
We report our performance on a monthly basis and publish this on this website and in our quarterly 'Your Rykneld' newsletter. If you would like more information about our performance, please get in touch.
We also produce a quarterly Comprehensive Performance Report which is presented to our Board of Directors and includes performance reports on all areas of our business.
