We are focused on improving the services we offer.
We monitor our performance throughout the year against a set of key performance indicators and Service Standards.
We report our performance on a monthly basis and publish this on this website and in our quarterly 'Your Rykneld' newsletter. If you would like more information about our performance, please get in touch.
For a more detailed look at our performance, please look at our Customer Annual Reports.
Our Comprehensive Performance Reports are now archived and available on request. Please get in touch if you would like more information.
