The Department for Work and Pensions (the DWP) has commenced the process of moving working age people who are in receipt of legacy benefits onto Universal Credit.  The legacy benefits are:

  • Income Support
  • Income Based Job Seekers Allowance
  • Income Related Employment and Support Allowance
  • Housing Benefit
  • Child and Working Tax Credits.

This process is called Managed Migration.

The process of Managed Migration will take place in stages over the next six years. The DWP aim to move all working age people who are in receipt of one or more of the above legacy benefits onto Universal Credit by 2028/2029.

This process of Managed Migration will commence in our area 1 August 2023. The first group of legacy benefit claimants to move to Universal Credit under the Managed Migration process are single people of working age who are in receipt of tax credits as their only legacy benefit. This will be followed in October 2023 by working age couples in receipt of tax credits as their only legacy benefit.

If you are a tax credit claimant who fits into the above categories you do not have to do anything. The DWP will send you a letter which is called a Migration Notice. This Migration Notice will advise you what you need to do to claim Universal Credit and give you the deadline by which you need to do this - generally three months from receiving the Migration Notice.  It will give you the date when your tax credit claims will come to an end.

DO NOT IGNORE THE MIGRATION NOTICE.  If you are unsure about what to do or what it means for you, seek further advice as soon as possible. There will be a telephone number on the Migration Notice of a dedicated DWP telephone support service.  This telephone is 0800 169 0328 and is available Monday - Friday 8am to 6pm.  Calls are free from mobiles and landlines.  In addition you can seek advice from Derbyshire County Council's Welfare Rights Service email - or telephone them on 01629 531535 between 11am and 4pm on Monday, Tuesday, Thursday and Friday. You can also seek advice from Citizens Advice by calling 0800 144 8848 and the Financial Inclusion Officer at Rykneld Homes on 01246 217309.

All other claimants of legacy benefits will be moved over onto Universal Credits in stages up to 2028/2029.  If you have any queries regarding Universal Credit , Managed Migration and how it may affect you please contact one of the advice agencies above.

In addition further support and advice can be obtained from:

Universal Credit - GOV.UK website

Derbyshire County Council Welfare Rights

Citizen's Advice

Rykneld Homes Financial Inclusion Officer