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Rykneld Homes

Keeping Well this Winter

Snow and Ice Image

In recent years we have seen some of the severest winters on record with snow and ice on the ground for weeks.

We want to help our customers stay safe and well over the winter months by offering safety information, advice and important contact information.

  • We would like our customers to test their heating systems to ensure they are in working. This way we can ensure that any repairs that may be needed are carried out now while your home is warmer. If you experience any problems with your heating systems please contact us on 01246 217670.

View the Rykneld Homes Keep Warm Keep Well leaflet

Keep warm, keep well this winter


Maintaining an Emergency Service

In severe weather, our staff work hard to maintain an emergency service to the most vulnerable customers and residents.

Our emergency repairs number is 08000 121 621.

In the event of severe weather this winter, we would be grateful for your patience and support as our staff work hard to reach our estates and continue to provide our key services.

Important messages about our services will be posted on the homepage of the website and on our Twitter page so in the event of severe weather, look out for updates.

Stay Well this Winter

Winter can be seriously bad for our health but there are a number of things you can do to keep you and your family well this winter. Visit www.nhs.uk/staywell for helpful tips and advice.

  • Cold weather can be very harmful, especially for people aged 65 or older: it weakens the immune system, increases blood pressure, thickens the blood and lowers body temperature, increasing risks of high blood pressure, heart attacks, strokes, and chest infections. Don’t put off getting the flu vaccination. If you’re eligible get it now. It’s free because you need it
  • If you start to feel unwell, even if it is just a cough or cold, don’t wait until it gets more serious, get help from your pharmacist. The sooner you get advice the better – pharmacists are here to help you stay well this winter
  • If you’ve been prescribed antibiotics or other medication, don’t forget to pick up your prescription before the Christmas holidays start. Many GPs and pharmacies will close over the holidays
  • If you do need help over the holiday period when your GP surgery or pharmacy is closed, call NHS 111 or visit www.nhs.uk who can direct you to a local service that is open
  • It is important to keep warm in winter – both inside and outdoors as it can help to prevent colds, flu and more serious health problems, such as heart attacks, strokes pneumonia and depression. Heat your home to at least 18°C (65°F), if you can, you might prefer your living room to be slightly warmer
  • The Stay Well This Winter campaign can help you prepare for winter. Visit www.nhs.uk/staywell for more information.

In this section we have provided some useful information including:


Emergency Repairs

Family inside a home image

Find out how to report emergency repairs.

Find out more...

Stay Warm, Stay Well

Winter scene small photo

Stay warm and well during cold winter weather.

Find out more...

Winter Fuel Bills

Photograph of a tenant resetting a boiler

Tips on how to keep fuel costs down this winter.

Find out more...