The information on this page is about the improvement works we will be carrying out to some 'Airey' non-traditionally built homes in the district. We have also produced a newsletter which can be downloaded from the bottom of this page - this has been sent out to all customers who are having the works to their homes to let you know what to expect once the works start.
We appreciate that this may be an anxious time for everyone during the works and wish to reassure you of our commitment to work with customers and keep them fully informed every step of the way.
The project is a great opportunity for the Council and Rykneld Homes to secure a long-term future for these home. Although it will involve some disruption and inconvenience for customers – we definitely believe the end result will be worth it. We want our customers to enjoy living in good quality, warm and energy efficient homes now and for generations to come.
We have extensive experience of regenerating non-traditionally built properties, which were not constructed using bricks and mortar. Non-traditionally built homes can be hard to heat and keep warm and many are now in need of structural repairs.
Our on-going regeneration programme has secured a long-term future for non-traditionally built Council properties across North East Derbyshire.
Schemes undertaken by Rykneld Homes and the Council, with support from the Government, has meant that almost 1,500 homes are now benefiting from improvement works.
The 'Airey' type of construction is made of concrete pillars and panels.
In order to carry out the refurbishment of the properties we will need to work in these homes for some of the time and there will be some disruption as we carry out internal structural repairs.
In this section, you will find information about the work that will be undertaken. By providing the facts, we hope to prevent the situation where customers may be unnecessarily upset or confused by speculation of what is involved.
We also have a dedicated Community Liaison Team, that will personally visit all customers. In this way we intend to provide a regular flow of information that keeps customers up to date.
Our team will be busy visiting customers throughout the improvement works, so please do not hesitate to get in touch if you have any concerns or queries.
Any ceilings requiring making good will be decorated by our contractors.
We recognise that the planned works may impact on the need to have the heating on for longer than normal. In recognition of this we will be offering a £25 per week payment from the start of the works through to the roof being completed for all customers undergoing these works to their home.
Payments will be made where works are ongoing between 1st October 2021 to 30th April 2022.
We will provide an upfront payment of £200 with the outstanding balance paid once the roofing works have been completed.
The Customer Liaison Officer will process the payments as soon as the works start.
All our staff and operatives will carry a photographic ID badge and wear high visibility vests whilst on site. You should not let anyone into your home without being shown an identity badge.
If you are in doubt about someone claiming to be working on behalf of SBS or Rykneld Homes, do not let them into your property. Please contact the Customer Liaison Officer immediately on 01246 217670.