Your views and comments about the housing services we deliver for you are really important to us.

Your feedback helps us to identify what we are doing well and where we need to make improvements.

There are 12 questions and spaces for you to make additional comments. It should take you about five minutes to complete.

We have posted the survey out to all tenants along with a pre paid envelope for you to return it to us.

If you would prefer to fill in a version online you can do this at the following link (in order to complete the survey online, you will need the Username and Pass Code provided in the letter sent to you):

Annual Tenant Satisfaction Survey 2024

If you have any problems accessing the survey online, please contact us.

You can also complete the survey over the telephone by calling our Contact Centre on 01246 217670.

By completing the survey you have a chance to win a top prize of £250 or one of ten runner up prizes of £25. These will be drawn from the surveys returned by 1 March 2024.

The information collected in this survey will be used to provide overall levels of satisfaction to the Regulator of Social Housing. No personal details will be disclosed. If you add any comments in the free text sections of the survey and require Rykneld Homes to contact you, please confirm your permission by signing the survey form and adding your address and contact details.

For more information about Rykneld Homes Privacy statement, please visit our Freedom of Information and Data Protection page.

Thank you for taking the time to complete the survey.