- Our offices are currently closed - please call us on 08000 121 621 to report an emergency repair
Find out what is classed as an emergency repair - We are closed from 3pm on Wednesday 24 December 2026 and re-open on Friday 2 January 2026.
Do you have an emergency?
This could range from smelling gas, no electricity, safeguarding an adult or child or burst water mains. Visit our Emergencies page for more information and contact information for a range of emergencies.
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Equality, Diversity and Inclusion
If you have any circumstances or vulnerabilities that we need to take account of when we are arranging, prioritising or undertaking your repair, please let us know when you report the repair.
We will always make reasonable adjustments to services to accommodate your needs, where possible.
Find out more about how we deliver services to vulnerable people
