Welcome to the Community Alarm and Telecare Service
The Community Alarm and Telecare Service aims to support individuals to retain independence within their own home. The service provides peace of mind for its service users and their family and friends.
If you are an existing customer, you already have a community alarm unit installed by Rykneld Homes, and depending on what service you are receiving, a falls detector and additional sensors.
Our Rykneld Homes representative will have demonstrated how to operate the unit and sensors and given you the opportunity to operate the alarm.
They will also have completed an installation sheet with you, which provides us with the necessary information to support you in emergency situations.
This information will be reviewed annually or sooner if your circumstances change. You are responsible for letting us know if your circumstances change between your annual visits.