The Department of Work and Pensions (DWP) has now largely completed the process of moving working age people in receipt of legacy benefits (Housing Benefit, Income Support, Income Related Employment and Support Allowance, Income Based Job Seekers Allowance, Child and Working Tax Credits) onto Universal credit; a process called Managed Migration.
If you have any queries regarding Managed Migration please contact the Department of Work and Pensions' dedicated Managed Migration help line. This telephone is 0800 169 0328 and is available Monday - Friday 8am to 6pm. Calls are free from mobiles and landlines.
You can also seek advice from:
Derbyshire County Council's Welfare Rights Service email - welfarebenefits@derbyshire.gov.uk or telephone on 01629 531535 Monday to Friday from 10am to midday and 2pm to 4pm.
Derbyshire Unemployed Workers Centre – 1 Rose Hill East Chesterfield S40 1NU - website www.duwc.org.uk - email info@duwc.org.uk - telephone 01246 231441 . The Derbyshire Unemployed Workers Centre may have an outreach centre near you. Please visit the website or contact the organisation for more details.
Citizens Advice - Citizens Advice North East Derbyshire, Clay Cross Active, Market Street, Clay Cross, Chesterfield, S45 9LX - website - www.citizensadvicened.org.uk - telephone 0808 250 5702.
The Financial Inclusion Officer at Rykneld Homes on 01246 217670.
If you have any queries regarding Universal Credit, Managed Migration and how it may affect you please contact one of the advice agencies above.
In addition further support and advice can be obtained from:
Universal Credit - GOV.UK website
