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My Account

How to register and use My Account

Watch our How To video to learn how to register for, and use, My Account to view details about your tenancy quickly and easily online. 

My Account video

 

Watch the My Account video on YouTube and find out how to register for My Account and the features it can provide you.

 

My Account is a free website tool for our customers that puts you more in control of information about your tenancy.

We want to offer our customers more choice about how and when they access our services.

By registering to use My Account, you can view information about your tenancy 24 hours a day, seven days a week, on a computer, tablet or smartphone.

By logging into your account, you will be able to:

  • View your rent and service charge balances
  • Pay your rent
  • Print out your rent statement
  • Set up a Direct Debit online.


To use My Account you will need to register on the Choice Move website. You will need your six digit Tenancy Reference Number (which can be found on all of our Rent Statement letters) and an email address.

Get in touch

Complete our online form

Call: 01246 217670

Email: contactus@
rykneldhomes.org.uk
 

Visit your local Area Office

Write to: Rykneld Homes Ltd, Pioneer House, Mill Lane, Wingerworth, Chesterfield
S42 6NG

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